The founders of ALTA Gourmet started the business with the following goals:
• To build successful businesses serving the needs of specific markets for economic gain to the founders and to the people working in the organization;
• To gain relevant humanitarian and environmental influence over others/events and make it a source of pride and inspiration;
• To serve and contribute positively to society.
ALTA GOURMET VISION
Our VISION is to become a household name – the name that comes to mind when an individual or group decision-makers require Food and Beverage services.
ALTA GOURMET MISSION
Our company MISSION is tied to a vision that we have nurtured and maintained from the beginning and that is to give our guests Total Customer Satisfaction. Each member of ALTA Gourmet contributes to the best of their abilities and this has become the essential ingredient and the foundation of our success.
The company culture at ALTA is one of respect, fun and happy times. We want satisfaction for our guests and for our staff, for without happy staff, we could not expect to earn the reputation as one of the trusted names in the Food and Beverage Industry.
In today’s environment of constant innovation and instant communication, guests’ needs are varied and changing. To keep up with the changes in the industry, we uphold our commitment to achieve total customer satisfaction by:
• Providing outstanding customer service through active listening and acting on guests’ needs in a very timely manner
• Constant exceptional innovation and evaluation of all our services to keep up with current customer demands and needs
• Sustaining our current company culture of honesty, integrity and fair treatment of guests, suppliers, associates and employees; voluntary teamwork in a harmonious work environment which brings greater pride in one’s efforts, greater commitment and vastly superior results
• Retaining and keeping only the best people
• Systematizing procedures for greater productivity and efficiency which translates to saving and ALTA Gourmet’s ability to offer the best value/quality combination
• Accomplishing all of the above and at the same time strike a good balance with our environment
• Provide the ultimate in genuinely friendly service and the best combination of Quality, Value and Service.
GOALS AND OBJECTIVES
1. To become the preferred top-class provider of food services for private companies and government organization renowned in the industry for offering the best quality, service and value.
2. To provide:
• Excellent Service
• Delicious Food
• Healthy Food Options
• Sanitary Food Preparation
MANAGEMENT TEAM PROFILE
1. Purchaser
2. Cook
3. Assistant Cook
4. Kitchen Crew
5. Driver/Delivery
1. Cashier
2. Food Servers
3. Dishwasher
4. Supervisor
1. Manager
2. Auditor
3. HR
OPERATIONS